Speciality Castles™ provides a 3 stage introductory
training program and of course continually provides
ongoing training & support fo rthe life of your
franchise.
Stage One
Spend a day with our National or State Franchise
Manager (NFM) who will take you through the basics
castle operations, set up and pull downs.
Stage Two
Franchisees will undertake practical training until
they are competent in all areas of the safe use and
operation of inflatable games (jumping castles). The
franchisee will also undertake training in administration
and office procedures at the NCC (National Call Centre)
and Franchise Coordinator in Local Area Marketing.
Stage Three
When complete the franchisee will return to the National
Franchise Manager to be tested and accessed in all
area of the safe use and operation of the business.
When complete the franchisee will be certified by
the NFM and they will be given a certificate of training
and competency.
On Going Training & Support
The Franchise Coordinator who is dedicated to servicing
the franchisees of the network continually assists
the franchisees to achieve the marketing and hire
goals on a monthly basis. The franchise coordinator
assists franchisees in the management of their business
and achieving goals.
The National Franchise or State Manager continually
updates policies and procedures in line with the latest
industry standards and conducts group or individual
training programs and inspections to ensure that the
franchisee and the equipment used in conjunction with
the business is up to date and the companies systems
are ahead of the competition.
Our New Zealand franchisees are managed and supported
by the Master Franchisee for New Zealand from our Auckland
office.
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